A QUICK SUMMARY OF OUR SHIPPING METHODS

Delivery Options

GROUND SHIPPING

We offer ground freight at live rates per pallet via our third-party trucking partner.
 
Please be aware that we are unable to facilitate shipment to Alaska or Hawaii. However, if you are located outside the contiguous 48 states and can coordinate your own shipping from our warehouses, we are more than happy to release your order to your preferred shipping company.
 
IMPORTANT: Make sure you review our Terms and Conditions regarding the responsibilities at the time of the Delivery of the goods.

WAREHOUSE PICKUP

You can schedule a warehouse pickup by selecting the "Warehouse pickup" option during checkout. After your order has been received, you will receive an email with the following information:
 
  1. Delivery Order (Release number)
  2. Warehouse address
  3. Pickup instructions
  4. Dimensions and Gross Weight of the pallets
Steps to complete the pickup at the warehouse:
 
  1. You would need to schedule an appointment with us at least 48 hours prior to the scheduled date.
  2. An email will be sent to you confirming the pickup appointment,
  3. Once the pickup is confirmed, you may proceed to send us a copy of the Bill of Lading (BOL). Make sure the Delivery Order (Release number) shows in the body of the BOL, otherwise, the warehouse will not release the goods to the transport.
  4. Lastly, a few hours after the pickup, you should receive an email with a copy of the signed BOL, including the PRO Number (Tracking #) for your shipment.
Warehouse Rush Fees:
 
While the warehouse pickup is free,  extra fees may be charged in the following cases:
 
  • Same-day pickup request: USD 250
  • Next-day pickup request: USD 125
On the East Coast, our warehouses are located in New Jersey and Miami, and on the West Coast in California. 
 
IMPORTANT: Make sure you review our Terms and Conditions regarding the responsibilities at the time of the pickup.